I Run The Globe Canada ICON

Privacy Policy

Effective date: October 25, 2026

1. Introduction

I Run the Globe Inc., a corporation registered in British Columbia, Canada (“I Run the Globe,” “we,” “us,” or “our”), is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, retain, and safeguard personal information in connection with our marathon travel packages, hotel reservations, and related services.

This policy applies to bookings and services provided through the Canadian versions of iruntheglobe.com (/en-ca/ and /fr-ca/).

Our US website is operated by a separate corporation registered in Washington State, United States, also named I Run the Globe Inc.

We handle personal information in accordance with applicable Canadian privacy legislation, including British Columbia’s Personal Information Protection Act (PIPA), and other applicable privacy laws.

2. Personal Information We Collect

Depending on the services requested, we may collect:

  • Identification and contact details: Full name, date of birth, email address, telephone number, mailing address, nationality, and country of residence.
  • Marathon registration details: Information required by race organizers, including estimated finishing time, T-shirt size, and other relevant registration details.
  • Travel and accommodation information: Hotel selection, arrival and departure dates, room preferences, accompanying guests, and booking requests.
  • Family information: Names and ages of accompanying children provided by a parent or legal guardian.
  • Payment and transaction records: Amounts paid, invoices, refunds, payment confirmations, and related transaction information.
  • Communications: Inquiries, emails, booking correspondence, and customer service requests.
  • Technical information: IP addresses, browser information, website activity, and information collected through cookies or similar technologies.

We do not routinely collect medical information through our website.

3. Purposes of Collection and Use

We collect and use personal information to:

  • Register runners for marathons and secure race entries.
  • Arrange hotel reservations, transportation, and other travel services.
  • Manage bookings, invoices, payments, and refunds.
  • Communicate important information about trips and marathon events.
  • Provide customer assistance throughout the booking and travel process.
  • Respond to inquiries and resolve customer service matters.
  • Maintain required accounting and business records.
  • Improve our website and services.
  • Send promotional communications where permitted by applicable law.
  • Meet legal and regulatory obligations.

We collect, use, and disclose personal information with consent or as otherwise permitted or required by applicable law.

4. Disclosure to Third Parties

We may disclose information necessary to provide your booking and travel services to:

  • Marathon organizers and event registration providers.
  • Hotels and accommodation providers.
  • Transportation companies and other travel suppliers.
  • Payment processors and financial institutions.
  • Website hosting, email, booking, and technology service providers.
  • Government authorities where required by law.

These organizations may be located in Canada, the United States, or other countries.

Some third parties, including race organizers and hotels, may handle personal information under their own privacy policies.

We do not sell customer personal information in exchange for money.

5. Payment Processing

Payments through our Canadian website are processed using payment services provided by TD and any applicable payment-processing partners.

I Run the Globe Inc. does not store customers’ full credit card numbers.

Payment information is processed by the relevant payment provider according to its own privacy and security practices.

We retain necessary payment confirmations and transaction records for business, accounting, and customer service purposes.

6. Cookies and Analytics

Our website may use cookies and similar technologies to enable website functions, remember preferences, understand visitor activity, and improve our services.

Some cookies or tracking technologies may be provided by third-party service providers.

You can manage certain cookies through your browser settings or available website privacy controls.

For details, see our Cookie Policy.

7. Marketing Communications

We may send promotional emails about marathon packages, upcoming events, and related travel opportunities in accordance with applicable Canadian anti-spam legislation.

Where consent is required, we will obtain it before sending promotional communications.

You can unsubscribe from marketing emails using the unsubscribe link or by contacting us.

Essential communications concerning existing bookings and services may still be sent.

8. International Transfers

Our services involve international travel and marathon participation.

As a result, personal information may be transferred to or processed by organizations outside Canada, including marathon organizers, hotels, payment providers, and other service providers.

Information processed outside Canada may be subject to the laws of the country where it is held, including lawful access requests from public authorities.

We take reasonable steps to ensure personal information is appropriately protected when handled by service providers on our behalf.

9. Retention of Personal Information

We retain personal information for as long as necessary to provide services, maintain business records, meet legal requirements, and resolve disputes.

We establish retention periods based on the nature and purpose of the information and applicable legal obligations.

When information is no longer needed, we take reasonable steps to securely destroy or de-identify it.

10. Safeguarding Personal Information

We use reasonable physical, administrative, and technical safeguards appropriate to the sensitivity of the personal information we handle.

While we work to protect personal information, no electronic storage or transmission system is entirely risk-free.

11. Children’s Information

Our website is intended for adults arranging marathon travel and accommodation.

We do not knowingly solicit personal information directly from children.

Parents or legal guardians may provide information about accompanying children for family reservations and travel arrangements.

We use this information only for appropriate booking and operational purposes, or as otherwise permitted by law.

12. Access, Correction, and Privacy Requests

Subject to applicable law, individuals may request access to their personal information held by I Run the Globe Inc. and request corrections where information is inaccurate or incomplete.

Individuals may also contact us regarding consent, our privacy practices, or concerns about the handling of personal information.

We may need to verify identity before responding to certain requests.

Requests will be handled in accordance with applicable legal requirements.

13. Third-Party Websites

Our website may link to websites operated by marathon organizers, hotels, and other third parties.

These organizations have their own privacy practices, and we encourage customers to review their policies.

14. Changes to This Privacy Policy

We may revise this Privacy Policy periodically.

Any updated version will be published on our website with a revised effective date. Additional notice will be provided where required by law.

15. Contact Information

I Run the Globe Inc.
Phone: 604-355-0358
https://iruntheglobe.com
[email protected]
Consumer Protection British Columbia. Travel Agent 78259